In a rare public airing of personal data about its customers, Amazon said it would not release the name of the skin cancer that it has found in a 14-year-old girl, a request that led to a debate among advocates and doctors about whether the company had violated privacy laws.
“Our intent is to protect the privacy of all our customers,” Amazon said in a statement to The Associated Press.
“We cannot and will not share personal data regarding our customers’ health with third parties, including other businesses.”
The announcement on Monday of the girl’s diagnosis and her treatment, and the revelation of a secret company database that contains her medical information, came as the company has faced criticism from human rights advocates and lawmakers in the United States and Europe who have expressed concern about its use of personal information for its financial and business interests.
The girl in the case was diagnosed with non-Hodgkin’s lymphoma in 2014 and received a diagnosis of skin cancer in 2016.
A spokeswoman for Amazon did not immediately respond to a request for comment.
Amazon said in 2016 that it had stopped disclosing medical information about customers to third parties and had created a database of the medical information of customers, including the name, email address and phone number of each patient.
Amazon has said that it collects this information from third parties for its own business and other purposes.
In a statement, the company said that customers were informed that they would not be able to see the names, phone numbers and emails of patients they had interacted with on Amazon.com.
Amazon also said that when a patient was found to be a “low risk” for skin cancer, the patient’s medical information would be deleted from the company’s servers.
The company said the data was “minimized,” and that the company would not share it with any third party.
In addition to the 14-month-old patient, a separate patient in the Philippines has been identified, and a third patient in Germany was also identified, according to Amazon.
The company has long faced criticism for its use and misuse of customer data.
In 2015, the government of Argentina ordered Amazon to stop storing customer information on the countrys internet backbone and to disclose the identities of all customers whose names were on the database.
Amazon appealed the ruling, but the appeals court rejected its request in August.
In June, a federal judge in New York ordered Amazon and five other companies to provide information about the personal information of 1.3 million customers, as part of a class action lawsuit that alleged the companies violated the Privacy Act.
The lawsuit has not yet been resolved.
The judge also said Amazon and other companies have failed to comply with an order by the California Department of Consumer Affairs that Amazon must give customers’ names and contact information for the past two years to a state agency.
Amazon has repeatedly said it is complying with the state’s demands and is working with the agency.
Amazon said last month that it would start handing over the data it collects about customers from April.